Q: How long will it take to receive my order?
- Most of our merchandise are made to order and will take 1-2 weeks .
-Our sale items will be shipped within 3-5 days.
Q: Can I still order if I am not within the U. S.?
- Yes!! Please send us an email before you make your purchase and we will make a special listing for you.
Q: I am in between two of your sizes. How can I get the right size?
- No worries! We also do custom sizing for our clients with no extra charge. Please allow an extra 5-7 days for us to process your custom sizing ready to wear order.
Q: What is your return policy?
- All custom sizing orders, sale items, and accessories are final sale and cannot be returned. All other merchandise can be returned within 14 days from the received date.
Q: What is your shipping cost?
- Shipping is free for all orders over $50 within the U.S. Orders outside of the U.S., please send us an email at Trangnguyenfashion@gmail.com to confirm shipping information.
Q: How can I order one of your evening gowns?
- Send us an email at Trangnguyenbridals@gmail.com and we will get back to you on the ordering process.
Q: How long would it take for the evening gown to be ready and shipped to me?
- It normally takes 8 weeks for completion.
Q: What if the color I want is not listed?
- Send us an email to Trangnguyenfashion@gmail.com and we will try to find the color for you base on our inventory.
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